At Caleb Escapes, we want you to be fully satisfied with your purchase. Please review our return and refund policy below:

  1. Return Policy
    Since we offer a Cash on Delivery (COD) service and provide experiences and services, returns are not applicable.

  2. Refund Policy
    Due to the nature of our offerings, no refunds will be provided for payments made via COD. If there is an issue with your order, please contact us immediately at [email protected].

  3. Damaged or Defective Products
    If you receive a damaged or defective product, please notify us within 7 days of delivery for a resolution.

  4. Cancellation
    Cancellations may be considered in specific circumstances. Please reach out to us directly at [email protected] if you wish to discuss a cancellation.

For any concerns regarding returns or refunds, please email us at [email protected].